When your restaurant receives one call after another, you wish you’ve someone who can receive your calls 24×7 without getting tired and draining your bank. Fortunately, with AI-Based Voice Ordering Systems for Restaurants you have that ‘someone’ for call handling. AI phone answering service for restaurants is increasingly becoming common that many big-name restaurant chains are already using it.
What Makes AI-Based Voice Ordering Systems for Restaurants So Amazing?
With AI-powered voice call agents, you will have the benefit of attending your customers’ calls, receive orders, and address concerns no matter what time or day it is when your customers call. Voice AI phone answering system is like a real employee who is always there for you but without the overhead costs.
Unlike other local businesses, restaurants receive tons of calls on daily basis. They could be from tourists asking for directions to reach the location, regulars placing their lunch order, or new customers asking for patio/outdoor setting or home delivery options. What if your restaurant staff can’t pick up calls because of rush hours? The answer is you will lose revenue and have to deal with customer satisfaction.
With AI phone answering service for restaurants, the calls you receive in your restaurants will never go answered. But AI is doing more than eliminating the missed calls issue. It is changing how restaurants operate and how consumers behave.
How AI Voice Call Agents Help Restaurant Streamline Their Operations
AI-powered restaurant call handling systems do more than receiving and answering phone calls. Let’s see how these voice AI systems help restaurants.
Order-Taking
Many AI-powered voice call agents for restaurants can help handle digital or voice-activated orders. This way, restaurants can minimize the possibility of human error in order-taking. Yep! With these systems, you won’t have to deal with orders that go wrong because someone misheard or mistyped them. Voice AI call agents can take orders accurately every time, leading to a smoother customer experience.
Handle Other Requests
In addition to order taking, voice AI call agents for restaurants can also handle reservations, catering requests, and inquiries about special events. So, your human staff will be free to focus on higher-value interactions with guests already present in your restaurant. Ultimately, it will result in enhanced experience for your customers.
Less Frustrated Customers and Staff
We all know it – nobody likes being put on hold when on call. Plus, customers tend to hang up when they hear an automated phone system, especially if it takes too long to connect them to the right department. In other words, for restaurants, these are potential customers walking out without ordering or getting an experience they expected. Human-like AI-powered voice call agents can solve this problem quickly by answering them in human-like voice and routing calls to where they need to go in real time without the dreaded hold music.
Reduced Neglected In-House Diners
Voice AI can help basic restaurant interactions such as answering questions about the menu, booking reservations, taking order requests, answering direction-related questions, dealing with food allergy concerns, or helping customers adjust their reservation. Meanwhile, your staff can get busy in enhancing the dining experience of guests physically present in the restaurant. This labor division reduces the chances of in-house diners feeling neglected while your staff is stuck on calls.
GrubCall AI – Food’e – Your New Digital Employee for Call Handling
GrubCall AI’s Food’e is an AI-powered voice call agent specifically designed for the restaurant industry. This AI-Based Voice Ordering Systems for Restaurants does more than just answering your phones. It solves problems before they occur. Let’s talk about missed calls, for example. With GrubCall AI, each call your restaurant receives goes answered even when your restaurant is closed and your employees are busy during rush hours. So, you don’t need to worry about lost reservations and disappointed customers anymore.
Tell us one thing – how often have you found yourself stuck on hold, only to hang up in frustration? GrubCall’s Food’e helps avoid this issue by answering your customers immediately, without looping your customers through a complicated Interactive Voice Response (IVR) system. This voice AI call agent understands that customers don’t want to feel like they are talking to a machine or AI. So, it delivers a conversational experience that feels more natural and responsive.
Now, think about the cost of hiring an employee just to attend your restaurant calls. Most restaurants pay third-party apps to handle their takeout or delivery orders, and also have to pay high fees for these serves. Voice AI solutions such as Grubcall AI – Food’e help restaurants bypass these third-party apps and take more direct control over the ordering process.
In other words, by implementing AI-powered restaurant call handling systems, you can keep more of your revenue and enhance your customers’ experience at a fraction of cost.